What Sets Us Apart

NOR-COM, a nationally recognized “Technology Design Build Integrator” is well known for our “Subject Matter Experts” on low voltage building solutions including Networks, Video, Audio, Security, Conferencing and Meeting Collaboration technologies. We are keenly focused on the expansion of our National footprint with the growth of our creative, managed, and professional services offered. Our Architectural, Engineering, and Design departments serve the Corporate, Education, Medical, and Entertainment venue AV needs.

 

Quality Management:

Nor-Com brings to your project a number of unique qualifications from outside the conventional Audio-Visual mainstream. Our team has registered certified professionals, including an AIA Member Architect, Professional Electrical Engineer, CTS-D Certified Technology Designer, Certified Programmers, IT Personnel having RCDD, BICSI and Network+ Certifications. We successfully serve our major markets through “Technology Design Build Integrate” intense construction projects.  We embrace leading edge construction processes such as LEAN, Green Initiative, BIM, and The Collaborative Process.  Our employee’s at every level understand the importance of proper project management practices including contract,  submittal, RFI, change order process, schedule of values, progress billing, training, close out documentation, and warranty support.

 

NOR-COM’s Strategic 8 Management Team has developed three (3) critical success factors:

Defining key accounts and increased market share

Defining services & products

Increased productivity and operational efficiency

 

Customer Satisfaction:

NOR-COM believes post integration service and support are critical elements of any comprehensive technology solution. Over the 43 years in business, NOR-COM has developed best in class Customer Care Support to provide clients the highest level of emergency and preventive maintenance services designed to meet your SLA and budget needs.  A regular part of our Strategic 8 planning process reviews each department’s successes, failures, financial and customer satisfaction goals.  As NOR-COM continues to grow, we continually revise our critical success factors action plan to keep in step with current operations.