Need Help?
We’ll help you sort out your particular issue.
Nor-Com can assist with:
- Moves, adds and changes
- Software and firmware upgrades
- Legacy technologies - we do not service all legacy technologies, but we are happy to discuss your specific issue
- System upgrades or improvements
- Training
- Repairs and other challenges regarding your Audio Visual Information Technology (AVIT) solutions
- System upgrades or improvements
- Training
- Repairs and other challenges regarding your AVIT technology solutions
Whether you have Advantage Support (Nor-Com’s managed services contract) or you purchased your equipment from another resource, we’re able to help.
Advantage Support means peace of mind
Nor-Com understands how vitally important your AVIT systems are to your day-to-day business success. Our prompt attention to your service and maintenance requests will make the difference between a day well spent and a day wasted.
- Scheduled Maintenance
- On-Call & Emergency Maintenance
- Technology Vendor & Contract Management
- Technology Building Assessments & Benchmarking
With Advantage Support, you’ll benefit from our nationwide team of AVIT affiliates ready to meet your technology needs, answer and document service requests, dispatch the appropriate service technician or engineer, and track the service ticket through the entire process.
After Hours Service:
- Call Nor-Com at (800) 689-6889
- Press 300 to reach the service mailbox
- Leave your name, phone number, and brief description of your service need.
- One of our highly qualified on-call technicians will return your call within 2-hours
- Our hours of operation are: Monday – Friday; 8:00am to 5:00pm EST. Additional cost will be incurred for service after normal business day hours including Federal holidays and weekends.